Consumer Duty – Working with Financial Advisers
These pages are designed to help financial advisers understand how they can help deliver good client outcomes and reduce harm in line with our mutual obligations as stated by the Consumer Duty
-Many advisers recognise the value of outsourcing the investment management function allowing them to focus solely on giving financial advice.
These pages are designed to help you understand how you can deliver good client outcomes, reduce harm and uphold the principles of the Duty’s higher expectations of client standards of care.
Our work in support of the Duty is perpetual and open-ended.
Detailed below are some of the regulatory obligations we have satisfied to ensure we comply with regulatory requirements:
- We have set out the target market for each of our products and services so it is clear who they are designed for and the financial advisers we work with can ensure our clients get the right products and services to meet their needs
- We have carried out initial fair value assessments of our products and services to confirm that the price is reasonable given the benefits our clients can expect to receive
- We regularly review our products and services to ensure they continue to provide good outcomes, represent fair value and are sold to the right clients
- We have established an ongoing programme to ensure the communication and support we provide to our clients enables them to realise the benefits of the products and services they pay for. Should you feel any aspect of our communication or support has scope for improvement, please contact us on: marketing@jmfinn.com
- We recognise that some clients, due to their personal circumstances, may have vulnerability characteristics requiring additional support to make full and effective use of our products and services. We are committed to providing them with tailored support which meets their individual needs.
Please find in the links below our target market and fair value statements.
For more information about the products and services available to Advisers from JM Finn or to download our brochure, please click here.
For more information on Why JM Finn please see here.
Key changes
We have made a number of changes to our key documents, which includes, but is not limited to marketing brochures, our website and other associated client literature.
Consumer Understanding
We always endeavour to ensure that our products and service are easy and simply for clients to understand, particularly where they are required to make an informed decision; as such we try to put ourselves in our end-clients’ shoes to help them understand the products and services we offer and to ensure good client outcomes.
Consumer Support
We will continue to support intermediary firms with regular reporting on performance of model portfolios, market developments and any changes that may be on the horizon with regards to developing the product further. Intermediaries who are unsure on any of the characteristics of the product should contact us and we can provide them with information to ensure they remain fully informed on the product.